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Digital TV Troubleshooting
If you are a Colo Telephone Digital TV subscriber and you have trouble with “no information available” on your Channel Guide or “no sound” on your TV – before calling our office try resetting your set-top box by unplugging the power cord on the back of the box for 30-60 seconds then plug it back in. Most of the time this process will reset your set-top box and the trouble goes away. Please call 377-2204 if this does not resolve the problem.
*Note: Internet & IPTV trouble will be repaired next business day.
*Please note: A Colo Telephone Company service call is $60.00/hour with a $30.00 minimum charge.